Thank you for shopping with Play Storm. We strive to deliver your orders quickly and safely. Please read our shipping policy below to understand how we handle delivery.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or sales events, processing times may be slightly longer.

Shipping Methods & Delivery Time

We offer standard and expedited shipping options within the UK. Delivery times vary based on your location and selected shipping method:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 1-3 business days

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions of your order, and delivery location. Free shipping promotions may apply for orders over a certain amount.

International Shipping

Currently, we ship only within the United Kingdom. We hope to expand international shipping options in the future.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package’s progress.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support at [email protected] within 7 days of delivery, and we will assist you promptly.

We appreciate your business and aim to provide a smooth and reliable shipping experience with Play Storm.