Shipping Policy
UK Domestic Shipping Information
Processing Times & Estimated Delivery
- Order Handling: Typically completed within 1 to 2 business days (excluding weekends and holidays).
- Delivery Window: 3 to 5 business days via Royal Mail Tracked, Signed For, or Parcelforce services.
- Complimentary Shipping: Free standard delivery is available on all orders shipped within mainland UK.
International Shipping Options
Estimated Delivery Times & Shipping Fees
| Region | Delivery Estimate | Approximate Shipping Cost |
|---|---|---|
| European Union | 5 to 10 business days | £8.99 – £14.99 |
| North America | 7 to 15 business days | £12.99 – £21.49 |
| Asia & Pacific | 10 to 20 business days | £15.99 – £26.99 |
| Other International Destinations | 12 to 25 business days | £18.99 – £31.99 |
Please note: Delivery durations are estimates and may be influenced by customs checks or local issues.
Customs, Duties & Import Taxes
- International shipments may incur customs fees, taxes, or import duties.
- These charges are the responsibility of the recipient and are not included in shipping costs.
- We recommend consulting your local customs office for further information.
Free International Shipping Offer
Orders over £100 GBP (post-discount) qualify for free international shipping. Please be aware that oversized or heavy products might not be eligible.
Order Processing Schedule
- Orders placed before 2 PM GMT are usually dispatched the same day.
- Orders received during weekends or bank holidays may experience a 1–2 business day processing delay.
- You will receive an email with tracking details once your order has shipped.
Important Shipping Information
- Verify Your Shipping Address: Please ensure your address details are accurate to avoid delivery issues. We are not responsible for packages lost due to incorrect information.
- Possible Delays: Customs clearance, weather conditions, or courier disruptions can occasionally slow delivery times.
- Missing Shipments: If your package has not arrived within 10 days of the expected date, please contact our support team immediately.
Need Help?
If you have any shipping-related questions, feel free to contact us at:
📧 support@playstorm.uk
📞 +44 7923 456789